Service Reviews

About Feefo

Honest

Feefo will only invite genuine customers who have bought from the site to leave feedback. This ensures that the feedback you read is from real consumers who provide valuable information and is not written by clever marketing people to make the company look better than they are.

Unbiased

All feedback received, both positive and negative, is displayed publicly on the Feefo website. Whilst it is wonderful to get glowing reviews, consumers accept that not every company gets it right every time and a company can be measured on how good they are by the way they respond to their clients when things dont quite go perfectly.

Independent

Feefo is a wholly independent company, established to provide an opportunity for e-commerce businesses such as to outsource the role of collecting genuine customer feedback about the overall service experience and the quality of the products purchased. None of the feedback received is manipulated or edited to favour the retailer what we receive is what is displayed.

Service Reviews

★★★★★
08-Sep-2021
Trusted Customer : Efficient. After a good cleaning, I used their product and I am happy of the result. There is gloves and mask. After using the can I left the room closed for 2 hours. Explanations are great and easy to follow.
★★★★★
08-Sep-2021
Darryl Bradford Jr. : Traps work so much better than anything else I tried!
★★★★★
07-Sep-2021
Trusted Customer : The traps work great. Wish I had known there was a kit before I purchased the traps.
★★★★★
06-Sep-2021
Trusted Customer : Quick, efficient service. Provided tracking for delivery. Also gave excellent instructions for use once received.
★★★★★
02-Sep-2021
Jo Ann Smail : The packets arrived on time and they have been effective so far
★★★★★
31-Aug-2021
Trusted Customer : Fast service . Good packaging
★★★★★
29-Aug-2021
Trusted Customer : great product, super fast shipping
★★★★★
27-Aug-2021
Trusted Customer : So far so good. I've used three moth catchers for three months and have just replaced them for another three months. Still have moths but not as many.
★★★★★
26-Aug-2021
Victor Costanzi : The strips arrive quickly and are easy to use. So far, so good.
★★★★☆
26-Aug-2021
Trusted Customer : It worked wonders with male moths but fails to get all of them even with new strips all over.
★★★★☆
25-Aug-2021
Robert Shapiro : Product seems to work well for the designated time period. Prompt customer service
★★★★★
25-Aug-2021
claudia pena : Received my traps quickly! Greatly appreciated!
★★★★★
24-Aug-2021
Trusted Customer : Definitely attracts moths!
★★★★★
24-Aug-2021
Trusted Customer : Very good at attracting moths.
★★★★★
24-Aug-2021
Trusted Customer : This product did just what they said it would, I was looking for something that was better than the over the counter moth traps, As soon as these traps arrived I put some of them out, in the first day I was catching moths, and now the numbers that I am catching has decreased. I will continue using them as I see fit.
★★★★☆
21-Aug-2021
Trusted Customer : Shipping was quick and product arrived in good shape
★★★★★
21-Aug-2021
Natalie Grigg : everything... I mean, the package arrived! Big deal...
★★★★☆
19-Aug-2021
Trusted Customer : I haven’t received the product yet.
★★★★☆
19-Aug-2021
Enoch Ihde : I'd happily give this 5 stars, as the product is great, but shipping to Canada was mysteriously discontinued, even though older packages specifically advertise shipping to Canada.
★★★★★
18-Aug-2021
Trusted Customer : Received order quickly. The strips are amazing and took care of our moth problem within a couple days. AMAZING PRODUCT
★★★★★
17-Aug-2021
Trusted Customer : Received my order very quickly. They also sent follow-up emails. Excellent service.
★★★☆☆
16-Aug-2021
Trusted Customer : These do not work, so far.....and way too awkward to stick anywhere.
★★★★★
16-Aug-2021
Trusted Customer : Fast ship clean packaging of strips and easy to order
★☆☆☆☆
15-Aug-2021
Sera Deva : I have a huge moth infestation and I put out all of the traps I received in all of the recommended places. The traps caught a total of 1 moth over almost 2 weeks.
★★★☆☆
13-Aug-2021
Trusted Customer : Can’t get response to send
★★★★☆
11-Aug-2021
Donald deGraffenried : The method is working, captured many moths. I would say a 75% improvement and still capturing moths. Have found one nest and got rid of it.
★★★★★
10-Aug-2021
Catherine Smith : Loved the prompt delivery and the follow up email with suggestions was very helpful and welcome!
★★★★★
08-Aug-2021
William Cramer : Everything was fine.
★★★★★
07-Aug-2021
Trusted Customer : My experience has been terrific with this product. It really works
★★★★★
04-Aug-2021
Carl Anderson : The moths are gone. i would highly recommend your kit.
★★☆☆☆
03-Aug-2021
SHEILA WEISS : nothing has been attracted to the traps..so disappointed I really believed what i read that I bought 2 packages nothing has been caught and I moved the traps around.
★★★★★
29-Jul-2021
Trusted Customer : Outstanding support in dealing with the moth larvae infestation and excellent results using th3 moth traps. I highly recommend this product with no reservation what so ever.
★★★★☆
22-Jul-2021
Michael Weiss : Easy to assemble and put in closets and cabinets. We used six traps and so far we have trapped only one month. wich is good.
★☆☆☆☆
19-Jul-2021
Trusted Customer : I still have moths, and frankly I only live in a two-bedroom apartment. Further, the shopping cart experience was dreadful. It kept trying to upsell me with annoying popups. I'd thought I'd cancelled the purchase, then look I still got charged and received the product. I used it, thinking it would solve the problem, but it did not.
★★★★★
18-Jul-2021
Trusted Customer : Excellent service and Moth Prevention makes the most effective moth traps on the market. Love the option to buy bulk and get free shipping! Keep up the good work.
★☆☆☆☆
17-Jul-2021
James Ralston : Only worked when I swatted the moths with the traps
★★★★★
15-Jul-2021
Trusted Customer : Online ordering was easy and they were shipped and delivered promptly.
★★★★★
11-Jul-2021
Trusted Customer : Have moths in our chimney. Closed it off with a trap inside and took care of the problem.
★★★★★
08-Jul-2021
Helen Donna Passaretti : Excellent really catches moths
★★★★★
08-Jul-2021
Trusted Customer : shipped promptly working well
★★★★★
06-Jul-2021
Trusted Customer : Traps received quick when expected. First week nothing. Second week, I have several moths on every trap. Appears I have a moth problem, sure hope I've found a solution...
★★★★★
04-Jul-2021
Trusted Customer : The ordering was easy and delivery was quick. So far, I'm catching moths!
★★★★★
01-Jul-2021
Steve Lipshie : The three moth traps have caught over 100 moths so far, and hopefully the problem will eventually be brought under control. It's too soon to give a final verdict.
★★★★★
30-Jun-2021
James E Fent : It works great and as advertised.
★☆☆☆☆
30-Jun-2021
Daniel Hatfield : I think you have an affective product, however when you ship your product in a flat envelope, the adhesive gets smooshed to the protective peel layer and it makes it very difficult to remove.
★★★★☆
24-Jun-2021
Trusted Customer : Took 5 days instead of 3 to get here, which was stressful since one wants to get right on it! But once they came, we started catching a few moths right away, and were relieved to find out there were very few upstairs & we could try just treating the carpet downstairs, where they were first found. The traps are excellent for evaluating & monitoring the situation
★★★★★
19-Jun-2021
Trusted Customer : The delivery of the units was fairly quick and they are catching the male moths. I would put these everywhere in my house but they are too expensive.
★★★★★
17-Jun-2021
Marilyn Johnson : Quick fulfillment of order! Replaced with new refills and immediately caught more moths. The traps work. I am hopeful after many months of using these traps the moths’ life cycle will be broken and moths will disappear.
★★★★★
10-Jun-2021
Susan Johnsson : The moth traps work. They also allow me to capture moths "on the fly". They were very accodating when I ordered the incorrect product.
★★★★★
09-Jun-2021
Trusted Customer : Very effective in catching moths
★★★★★
08-Jun-2021
Trusted Customer : They ship quickly and these products work. I love that you remind me every three months that it's time to replace our moth traps.
★☆☆☆☆
07-Jun-2021
Gene Biringer : I've set two traps in a small basement and have caught only two moths in one month. I've swatted many more than that.
★★★★★
06-Jun-2021
Bob Kloos : I was frustrated that the delivery took a week, but it turns out it was FedEx's fault. Moth-Prevention sent another set at no additional cost. Very thoughtful.
★★★★★
03-Jun-2021
helen hobart : These moth traps work much better than any others I have tried. The included hook allows one to experiment with low or high hanging spots, and the sticky paper attracts far more moths than I knew were on the loose in this house with wool carpets.
★★★★★
02-Jun-2021
Trusted Customer : Traps attracted many cloth moths that other store bought traps did not.
★★☆☆☆
31-May-2021
Terry : Terrible Design. Uneven glue is spread completely on the boards-----from edge to edge. Got sticky glue all over my fingers.
★★★★★
31-May-2021
Phyllis S : Bringing Mom's clothes home after she passed brought moths with them. So from PANIC TO CONTROL -- I would highly recommend every product I've received and had great success with. The flying moths were literally everywhere. I've refilled all of the traps (9) with continued success. Now that the moths seem to be dying down in numbers, I'm sending my good clothes for dry-cleaning and have the moth-proof clothes bags to hang them in after cleaning. I also ordered a few dozen cedar clothes hangers for my good clothes that aren't going into my cedar closet. THANK YOU FOR YOUR PRODUCTS BEING AND DOING EXACTLY AS DESCRIBED.
★★★★★
29-May-2021
Trusted Customer : Easy to use and seems effective so far.
★★★★★
27-May-2021
Trusted Customer : This is an excellent product. We've ordered it several times before. We are amazed how effective the trap is. Thank you for your prompt delivery.
★★★★★
27-May-2021
Trusted Customer : I will continue to buy Moth-Prevention products, I’ll am a customer for life.Thank u so much for answering email questions I had.
★★★☆☆
24-May-2021
Trusted Customer : Sent moth traps and followed up nicely but no bugs were caught!
★☆☆☆☆
23-May-2021
Trusted Customer : One bomb did not deploy successfully and one gurgled rather than expelled the mist and made a mess. Still have moths which the males are being attracted to the pheromone trap. I went to a lot of trouble and expense to prepare for the bomb event only to be very disappointed in the results. I would like a refund for the large expense I paid for the poor results.
★★★★★
21-May-2021
Raymond Bashista : It took a while but the moths seem to be gone. I probably should have replaced the traps more frequently. On the one I put up most recently there was just a single moth on it, and no more after a number of days. Another plus is that there was no smell. Great for my purposes.
★★★★★
21-May-2021
Jean Billington : Quick service. Best part is the moth strips I buy really work!
★★★★★
19-May-2021
Trusted Customer : So far the product looks promising--it has caught a number of moths. It's too soon to determine how effective it will be in eliminating my moth problem.
★★★★★
18-May-2021
Trusted Customer : Received my order very quickly. The moth traps work so well I have reordered them every year for the past four years.
★★★★★
17-May-2021
Trusted Customer : Thank you to Moth Prevention for providing the level of care and advice I needed when my local pest control service basically said "good luck" and left. I ordered the kit and moth traps and Dan was kind enough to reply to my questions via email. The moth issue in 3 areas of my home was exhausting to tackle, but so much easier with the correct tools in hand.
★★★★★
14-May-2021
Trusted Customer : Very quick delivery. Easy set up. Started trapping moths immediately.
★★★★★
11-May-2021
Trusted Customer : Arrived quickly
★★★★★
10-May-2021
Rita Pysarchyk : This product works. I have tried other products and this one is the best.
★★★★★
06-May-2021
Trusted Customer : Excellent, really appreciate the Fedex speedy delivery! Product is working, trapping moths.
★★★★★
06-May-2021
Katherine Brooks : I thought this spray would fix the moth problem but unfortunately my moth infestation in my garage was to big for this and I had to call the exterminator This did work exceptionally well.
★★★★★
03-May-2021
David DeMarini : The product works well, and it is effective. I highly recommend this product to rid your house of moths
★★★★★
23-Apr-2021
Trusted Customer : The service was fast and convenient. FYI, you can't get rid of moths in a week or even a month. You have got to be vigilant and consistent! But trust me, THEY DO WORK!
★★★★★
21-Apr-2021
Trusted Customer : I would recommend these traps as an efficient way to help with moth control. We are seeing some moths captured but the problem remains. We need to give these traps more time to fully evaluate their effectiveness. At a minimum right now we're seeing where the moths are not present which is some reassurance.
★★★★★
16-Apr-2021
Trusted Customer : The Moth-Prevention traps have lived up to their promise, catching a number of male moths in our closets. Gratifying to see! The Moth-Prevention team also sends emails that are actually helpful and not merely promotional, bucking the trend of post-purchase communications today in the best possible way. Finally, when I sent an email with comment, I received a prompt reply from a real person. Great product, good customer focus and service. I highly recommend!
★★★★★
10-Apr-2021
Trusted Customer : Efficient service
★★★★★
04-Apr-2021
Trusted Customer : Order delivery is fast and the product works as advertised. What I like is the product plus the education on the moths, which is very thorough and easy to understand. I am following their guidelines on moth eradication.
★★★★★
02-Apr-2021
Susan Handy : What a great service! The carpet moth kit came complete with a step-by-step guide, the four products needed, plus gloves and a face mask. I'm hopeful that those ******* are gone for good.
★★★★★
31-Mar-2021
Trusted Customer : Quick delivery and the product works!
★★★★★
28-Mar-2021
Trusted Customer : Professional-grade products delivered with simple instructions. I feel empowered to survive and prevent the onslaught of "the moth."
★★★★☆
26-Mar-2021
Trusted Customer : Fast delivery.
★★★★☆
23-Mar-2021
Trusted Customer : Everything was as explained...I probably "overbought" as there has been only one moth in one of the two traps that I put out in 3 weeks
Load More
Free Fast Shipping
As Standard
Find Out More
4.4/5
★★★★★
based on Independent Customer Feedback