Service Reviews

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Honest

Feefo will only invite genuine customers who have bought from the site to leave feedback. This ensures that the feedback you read is from real consumers who provide valuable information and is not written by clever marketing people to make the company look better than they are.

Unbiased

All feedback received, both positive and negative, is displayed publicly on the Feefo website. Whilst it is wonderful to get glowing reviews, consumers accept that not every company gets it right every time and a company can be measured on how good they are by the way they respond to their clients when things dont quite go perfectly.

Independent

Feefo is a wholly independent company, established to provide an opportunity for e-commerce businesses such as to outsource the role of collecting genuine customer feedback about the overall service experience and the quality of the products purchased. None of the feedback received is manipulated or edited to favour the retailer what we receive is what is displayed.

Service Reviews

★★★★★
17-Jun-2021
Marilyn Johnson : Quick fulfillment of order! Replaced with new refills and immediately caught more moths. The traps work. I am hopeful after many months of using these traps the moths’ life cycle will be broken and moths will disappear.
★★★★★
10-Jun-2021
Susan Johnsson : The moth traps work. They also allow me to capture moths "on the fly". They were very accodating when I ordered the incorrect product.
★★★★★
09-Jun-2021
Trusted Customer : Very effective in catching moths
★★★★★
08-Jun-2021
Trusted Customer : They ship quickly and these products work. I love that you remind me every three months that it's time to replace our moth traps.
★☆☆☆☆
07-Jun-2021
Gene Biringer : I've set two traps in a small basement and have caught only two moths in one month. I've swatted many more than that.
★★★★★
06-Jun-2021
Bob Kloos : I was frustrated that the delivery took a week, but it turns out it was FedEx's fault. Moth-Prevention sent another set at no additional cost. Very thoughtful.
★★★★★
03-Jun-2021
helen hobart : These moth traps work much better than any others I have tried. The included hook allows one to experiment with low or high hanging spots, and the sticky paper attracts far more moths than I knew were on the loose in this house with wool carpets.
★★★★★
02-Jun-2021
Trusted Customer : Traps attracted many cloth moths that other store bought traps did not.
★★☆☆☆
31-May-2021
Terry : Terrible Design. Uneven glue is spread completely on the boards-----from edge to edge. Got sticky glue all over my fingers.
★★★★★
31-May-2021
Phyllis S : Bringing Mom's clothes home after she passed brought moths with them. So from PANIC TO CONTROL -- I would highly recommend every product I've received and had great success with. The flying moths were literally everywhere. I've refilled all of the traps (9) with continued success. Now that the moths seem to be dying down in numbers, I'm sending my good clothes for dry-cleaning and have the moth-proof clothes bags to hang them in after cleaning. I also ordered a few dozen cedar clothes hangers for my good clothes that aren't going into my cedar closet. THANK YOU FOR YOUR PRODUCTS BEING AND DOING EXACTLY AS DESCRIBED.
★★★★★
29-May-2021
Trusted Customer : Easy to use and seems effective so far.
★★★★★
27-May-2021
Trusted Customer : This is an excellent product. We've ordered it several times before. We are amazed how effective the trap is. Thank you for your prompt delivery.
★★★★★
27-May-2021
Trusted Customer : I will continue to buy Moth-Prevention products, I’ll am a customer for life.Thank u so much for answering email questions I had.
★★★☆☆
24-May-2021
Trusted Customer : Sent moth traps and followed up nicely but no bugs were caught!
★☆☆☆☆
23-May-2021
Trusted Customer : One bomb did not deploy successfully and one gurgled rather than expelled the mist and made a mess. Still have moths which the males are being attracted to the pheromone trap. I went to a lot of trouble and expense to prepare for the bomb event only to be very disappointed in the results. I would like a refund for the large expense I paid for the poor results.
★★★★★
21-May-2021
Raymond Bashista : It took a while but the moths seem to be gone. I probably should have replaced the traps more frequently. On the one I put up most recently there was just a single moth on it, and no more after a number of days. Another plus is that there was no smell. Great for my purposes.
★★★★★
21-May-2021
Jean Billington : Quick service. Best part is the moth strips I buy really work!
★★★★★
19-May-2021
Trusted Customer : So far the product looks promising--it has caught a number of moths. It's too soon to determine how effective it will be in eliminating my moth problem.
★★★★★
18-May-2021
Trusted Customer : Received my order very quickly. The moth traps work so well I have reordered them every year for the past four years.
★★★★★
17-May-2021
Trusted Customer : Thank you to Moth Prevention for providing the level of care and advice I needed when my local pest control service basically said "good luck" and left. I ordered the kit and moth traps and Dan was kind enough to reply to my questions via email. The moth issue in 3 areas of my home was exhausting to tackle, but so much easier with the correct tools in hand.
★★★★★
14-May-2021
Trusted Customer : Very quick delivery. Easy set up. Started trapping moths immediately.
★★★★★
11-May-2021
Trusted Customer : Arrived quickly
★★★★★
10-May-2021
Rita Pysarchyk : This product works. I have tried other products and this one is the best.
★★★★★
06-May-2021
Trusted Customer : Excellent, really appreciate the Fedex speedy delivery! Product is working, trapping moths.
★★★★★
06-May-2021
Katherine Brooks : I thought this spray would fix the moth problem but unfortunately my moth infestation in my garage was to big for this and I had to call the exterminator This did work exceptionally well.
★★★★★
03-May-2021
David DeMarini : The product works well, and it is effective. I highly recommend this product to rid your house of moths
★★★★★
23-Apr-2021
Trusted Customer : The service was fast and convenient. FYI, you can't get rid of moths in a week or even a month. You have got to be vigilant and consistent! But trust me, THEY DO WORK!
★★★★★
21-Apr-2021
Trusted Customer : I would recommend these traps as an efficient way to help with moth control. We are seeing some moths captured but the problem remains. We need to give these traps more time to fully evaluate their effectiveness. At a minimum right now we're seeing where the moths are not present which is some reassurance.
★★★★★
16-Apr-2021
Trusted Customer : The Moth-Prevention traps have lived up to their promise, catching a number of male moths in our closets. Gratifying to see! The Moth-Prevention team also sends emails that are actually helpful and not merely promotional, bucking the trend of post-purchase communications today in the best possible way. Finally, when I sent an email with comment, I received a prompt reply from a real person. Great product, good customer focus and service. I highly recommend!
★★★★★
10-Apr-2021
Trusted Customer : Efficient service
★★★★★
04-Apr-2021
Trusted Customer : Order delivery is fast and the product works as advertised. What I like is the product plus the education on the moths, which is very thorough and easy to understand. I am following their guidelines on moth eradication.
★★★★★
02-Apr-2021
Susan Handy : What a great service! The carpet moth kit came complete with a step-by-step guide, the four products needed, plus gloves and a face mask. I'm hopeful that those ******* are gone for good.
★★★★★
31-Mar-2021
Trusted Customer : Quick delivery and the product works!
★★★★★
28-Mar-2021
Trusted Customer : Professional-grade products delivered with simple instructions. I feel empowered to survive and prevent the onslaught of "the moth."
★★★★☆
26-Mar-2021
Trusted Customer : Fast delivery.
★★★★☆
23-Mar-2021
Trusted Customer : Everything was as explained...I probably "overbought" as there has been only one moth in one of the two traps that I put out in 3 weeks
★★★★★
04-Aug-2020
Trusted Customer : The best product by far on the market
★★★★☆
04-Aug-2020
Trusted Customer : Works well.
★★★★☆
02-Aug-2020
Simon Bard : It appears that their solution is the one that really works. I tried a number of the other products but none of them caught the month
★★★★★
01-Aug-2020
Trusted Customer : Website easy to use. Prompt responses, good communication updating status or order, timely delivery of product. Also, product works well.
★★★★★
30-Jul-2020
Trusted Customer : Their products really seem to work. I've been fighting carpet moths for a while. The traps are the only product getting the job done. Shopping and delivery were uneventful.
★★★★★
28-Jul-2020
Denise Fedor : So pleased with moth-prevention!...unbelievable the amount of moths that it attracts!..
★★★★★
28-Jul-2020
Dave S. : I tried other brands, but found this product to be the most effective
★★★★★
25-Jul-2020
Rugfood : Amazing service-have received information on how to use product, followed by a check-in to evaluate how the product is working for me plus tips on how to get the most out of product if moth capture was not robust. REALLY unusually encouraging and personal treatment. THANK YOU!!
★★★★★
24-Jul-2020
Mary Goldsberry : MothPrevention mailed the refills I ordered promptly. They were sent from a place about 4 hours driving time from my home. USPS finally delivered them 8 days later. On the Post Office’s website I could see that my package was in town. It took the 8 days to deliver it while the package was sent from one post office to the next. However, keep in mind that the post office wasn’t necessarily at fault. Remember, President Trump wants to privatize the post office. He has reduced the money they have to work with by forcing them to pay benefits years in advance. Plus, he put a person in charge of tge Post Office with no experience. So, MothPrevtion: Huge thumbs up. White House, thumbs down.
★★★★★
23-Jul-2020
Ron Shuping : The traps are odorless, easy to mount and THEY WORK! No more moths thanks to Moth Prevention! Ron, NC
★★★★★
20-Jul-2020
Trusted Customer : I will buy from Moth-Prevention again as they have bee quite reliable
★★★★★
17-Jul-2020
James Abbott : These work on the moths in our house. Others we have tried attracted zero moths.
★★★★★
13-Jul-2020
Trusted Customer : Product was as advertised. It worked very well. Delivery was prompt.
★★★★★
13-Jul-2020
Trusted Customer : traps arrived as promised, took a day or tow to see results, they are continue to trap the male moths - hoping this solves the infestation along with the other methods
★★★★★
12-Jul-2020
Trusted Customer : This is amazing!
★★★★☆
11-Jul-2020
Trusted Customer : I have already given you a review - this is my second order of this product
★★★★★
07-Jul-2020
Kathleen Bass : Put one of traps in a closet where I thought there was no moth activity. Caught 15 in one day’s time.
★★★★★
07-Jul-2020
Trusted Customer : this has been the only product which has worked for me (I have tried several other pheromone products with no results.)
★★★★★
05-Jul-2020
Mrs Linda Connell : I have a moth problem this year and hired a professional exterminator to help. They gave me moth traps to no avail. So I order your traps and was very happy that they catch numerous months after only a few days. I showed my exterminator and he was shocked at the comparison. We have many wool Persian rugs that attracted them. Thank you. I will order many more traps.
★★★★★
05-Jul-2020
Mary Collins : I think these traps will be far superior to others I have purchased in the past. These were recommended by my exterminator. A little early to know if they are working although as soon as they were taken out of the package, the little moths started flying around!!
★★★★★
05-Jul-2020
Trusted Customer : This is the third order from Moth Prevention. These traps work better than the many others that I have tried. Best product on the market as far as I can tell.
★★★★★
04-Jul-2020
Jon Cade : Produce works great have used only these for years kept us well informed
★★★★★
03-Jul-2020
Trusted Customer : Quick delivery. Traps are working well, attracting and capturing many moths.
★★★★★
29-Jun-2020
Sal Bruno : Great product
★★★★★
27-Jun-2020
Trusted Customer : These are the only moth traps that work. I have tried everything on the market.
★★★☆☆
27-Jun-2020
Trusted Customer : They ship and arrive within a week which is nice, but I wish I could still get them on Amazon using my ptrime account, that only takes two days.
★★★★☆
26-Jun-2020
Trusted Customer : Provided good standard service. Nothing outstanding but good service as every company should provide.
★★★★★
23-Jun-2020
Trusted Customer : Pleased to say that it worked as they said it would. Much better solution - though long-term - than other recommendations. Their follow-up is helpful and delivery was fast and easy.
★★★★★
20-Jun-2020
Trusted Customer : Good product , have purchased before. We do not have a moth problem , just purchased just in case . Thanks
★★★★★
18-Jun-2020
Trusted Customer : Excellent in every way.
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4.4/5
★★★★★
based on Independent Customer Feedback