We ship all of our products directly from our own fulfilment centers across the US.
Shipping charges and carriers:
- We offer FREE SHIPPING AS STANDARD on all orders and ship by Fedex
- We use a Fedex 2 Day option for orders containing only our Traps and Refill Strips, and where Kits are within an order we use Fedex Ground
- Where a PO Box is selected as a delivery address we will update the courier selection to use USPS.
- Shipping to Alaska and Hawaii is charged at a flat rate of $25 regardless of order size or value
- We are unable to ship to Puerto Rico or Canada
- Orders placed before 1pm CST (remains 1pm CDT when adjusted for daylight saving) will be shipped same day (Mon-Fri excluding public holidays)
- Orders placed on Saturdays, Sundays, or public holidays will be shipped the following business day
Typical Shipping Times from our US fulfilment centers are as indicated below:
|Typical Shipping Times|
2-Day Fedex FREE
|Orders including Kits||2-4 Days Fedex Ground FREE|
Items being delivered to Alaska, Hawaii, may take up to 2 weeks from the ship date to complete delivery.
When your order ships we will e-mail you with shipping details, including a tracking number.
Please make sure when you place your order that you specify a delivery address that is able to accept delivery. If our carrier is not able to deliver your parcel it will be returned to us and we will move to refund your order minus the outbound delivery charge.